Protection of Personal Information Act (POPIA) Privacy Policy
For Wezindlela
Last Updated: 30 June 2026
General
This is the Privacy Policy for Wezindlela. This policy details how we collect, store, protect, and use Personal Information—that is, information that can be used to identify an individual (natural person) or an established business entity (juristic person)—in connection with the services we may offer through our website (https://wezindlela.co.za/) (referred to as the “Site”) and through your interactions with us (referred to as the “Services”).
Audience
Personal Information submitted to us by using this Site or our Services is governed strictly by this Privacy Policy and the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
Definitions
Words with capitalised initial letters have specific meanings defined in this section under South African law:
Personal Data
Information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person (company). This includes, but is not limited to, contact details, identity numbers, online identifiers, and financial histories.
Usage Data
Data collected automatically, either generated by the use of the Service or from the website infrastructure itself (e.g., the duration of a page visit, browser type).
Cookies
Small files stored on your device (computer or mobile device) via your web browser.
Responsible Party
The entity that determines the purposes and means of processing Personal Information (historically referred to internationally as the Data Controller).
Operator
An entity or service provider that processes Personal Information on behalf of a Responsible Party in terms of a contract or mandate, without coming under the direct authority of that party.
Data Subject
The voluntary user, client, or visitor whose Personal Information is being processed.
As the Operator
Where we have been contracted by another company (such as your direct provider), please be aware that we act purely as an Operator. We are not responsible for decisions made regarding your data. Please refer directly to the Privacy Policy of the business you are dealing with.
As the Responsible Party
Where you deal with us directly via our Services or our Site, this Privacy Policy applies natively. You are not required to provide us with any Personal Information when simply browsing the Site. However, engaging with us via contact forms, quote requests, or newsletters will require explicit input.
What Personal Information Are We Processing and Why?
We process Personal Information lawfully, minimally, and transparently based on your explicit consent, contractual requirements, or legitimate business interest:
Informed Consent (Opt-In)
When you submit a query via our contact forms, subscribe to digital communication, or allow analytical cookies. You may withdraw your consent at any time.
Contractual Performance
When we process transactional data, registration details, or billing information necessary to execute our commercial service agreements.
Legitimate Interest
To monitor, secure, and patch the performance of our Site to ensure it remains free from systemic risk or digital abuse.
Who is Processing Your Data?
In cases where we act as the Responsible Party, data processing is handled by us using the structural controls below:
Company Name:
Wezindlela
Registration Number:
[Company Registration Number]
Physical Address:
37 Albrecht Street,
Annlin,
Pretoria,
0066
Information Officer:
[Name of Information Officer – e.g., Director / Managing Director]
Dedicated Compliance Email:
Cross-Border Transfers
In some instances, your data may be hosted, processed, or backed up outside of South Africa (for example, on secure cloud infrastructure or downstream international applications like Google or AWS). We take reasonable steps to ensure that any international Operator provides data security baselines that meet or exceed the requirements set out under POPIA.
Cross-Border Transfers
We will never sell your information. We only share critical details with trusted technical Operators (e.g., payment gateways, local/international secure hosting infrastructure, or secure CRM software) necessary to deliver our Services. All Operators are contractually bound to process your data with strict confidentiality.
To deliver our services and process your inquiries efficiently, we share data captured on this website with the following third-party platforms, who act as Operators under POPIA:
Mailchimp: Used for managing our marketing newsletter subscriptions. Data is transferred and stored securely on servers located in the United States.
Security Safeguards & Breach Protocols
We implement robust technical and organisational security measures to protect information against accidental loss, unauthorized destruction, or unlawful access. In the highly unlikely event of a confirmed security compromise or data breach, we will notify the South African Information Regulator and all affected Data Subjects without undue delay via written notification or prominent public publication.
Your Statutory Rights
As a Data Subject in South Africa, you hold the following rights:
- To confirm whether we hold your Personal Information.
- To request a record or a description of your Personal Information held by us (subject to the provisions of our PAIA Manual).
- To request the correction, destruction, or deletion of your Personal Information.
- To object, on reasonable grounds, to the processing of your data, or to object directly to direct marketing electronic communications.
- To lodge a complaint with the South African Information Regulator at complaints.IR@inforegulator.org.za.
You may exercise any of these rights seamlessly by contacting our Information Officer directly at info@wezindlela.co.za.